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FAQ - Frequently Asked Questions
New - Automatic Email Answerer your emails on holidays
The procedure for setting:
- Please sign in to your webmail isol.cz from the main page, on the bottom right button "to enter the e-mail"
- (unicast address is email.isol.cz )
- Click Personal Settings
- Next bookmark Leave
- Fill description (eg. Name), email subject, validity period (from when to when included), text answers
- check Allow you Save
Disabling auto answer automatically after exceeding the data "Until when" or "unchecking the Enable"
That is all.
All new, unread mail, which you will receive will be processed and the sender will be informed within a few minutes about
You're on holiday, or away from the office.
Choose category:
Prices of services:
All prices are without VAT 21%
Turning hosting after blocking (timely unpaid services) or to recover data on client's request (ftp, db, emails ...)
200Kc
Activation hosting in violation of GBC - spam, viruses, attacks on both external and internal services, and others.
Home
200Kc
Repetition zasah 400-1000Kc
for multiple violations or spam thousands of email hosting threatened blockage.
Washing technology / programmer 200-500 Kc for every 30 minutes at the client's request.
Price Domain
We offer over 300 terminals at the best prices in the market.
indicative price list can be found here.
Domains .US, .EU for 90 CZK!
| A further .COM, .BIZ, .NET, .INFO for CZK 149
How to set up DNS record - routing domain iSOL.cz?
For newly registered domains, everything is automated (set our DNS).
It is not necessary to set anything.
For already existing domain, you need at your domain registrar (Active24, IGNUM generalregistry czechia FORPSI, leisure, ...)
enter our DNS servers in the form of:
Nameset sets (for .US domains)
ISOLCZ
Direct or names of our DNS servers:
Primary: ns1.isol.cz
Secondary: ns2.isol.cz
But if you do not use our DNS (which is not recommended)
You can only change the DNS A record to
89,187,131.49
(For older domain's IP address is different, for specific information please contact ISOL.cz)
and have set up the CNAME + MX records.
What is Domain II. and III.řádu and how can I set up?
Domain II.řádu domain is in the form of e.g. vase_firma.cz (optionally vase_firma.com, vase_firma.net, ...).
You can register domain prostřednistvím our society -
make registration of hosting in which the tick, it is a new domain.
Domain III.řádu domain is in the form of e.g. akce.vase_firma.cz (optionally akce.vase_firma.com, etc.).
This domain name is a subdomain, and can be set up at any time by creating a new folder (named subdomain - eg. The action)
in the root directory. Ie. at the same level as the / www /.
It is necessary to establish order web hosting domain II. Procedure (neco.cz)?
Yes, people to see your website and emails will operate the domain is required (+ DNS settings on isol.cz).
But if you want only FTP (such as store data, images, documents, ...), you need only set up hosting.
Where can I find the kinds of domains and their prices?
We arrange registration for more than 300 domains / end at the best prices.
And a list of all domains that you can register with us can be found at
rates our registrar.
It is possible that different domains from appearing on a web page?
Yes, it is possible. You must be requested by email to trade [closed] isol.cz.
For example, you have a business Quick Print Ltd., have further example. Www.rychlytisk.cz domain
and you have another address for example. www.supertisk.cz and both want to point to the same content, so you can create an alias
and both the www address will show the same content.
How do I change my domain provider?
If you have already set up a domain and want to convert it to us,
send us AUTH-ID to the domain, and we convert it, provided that it is paid a fee for hosting and domain.
To re-register domains: .com, .net, .com, ... you pay a fee in the amount of the fee
for the extension of the domain name, it will automatically be extended for another year.
For .US domain pay the transfer fee no.
Set up a MySQL database
MySQL Server: localhost
MySQL Databases: neco_domena_cz (name of Administration)
MySQL Login: neco_domena_cz (the administration)
MySQL Password: password (the administration)
Notice 1: We recommend that you use the same name for the DB users and the name of the database itself.
It will be přehlednějěí and easier to manage.
Note 2: The names in the database, and users do not '. " but "_".
The database can not be created via phpMyAdmin.
It is necessary to carry through the establishment of DB administration in section MySQL - New database
We use the latest database version> = 5.0.4x (for server with PHP4 then 4.1.x), which are already transparent in coding.
For normal use dial the following procedure for the election encoding windows.
encoding database
Set after connecting coding, such as:
@mysql_query ( "SET NAMES CP1250");
@mysql_query ( "SET NAMES utf8");
@mysql_query ( "SET NAMES latin2");
Example:
MySQL_Connect ($ sql_server, $ SQL_Uzivatel, $ SQL_Heslo);
Mysql_select_db ($ database);
@mysql_query ( "SET NAMES CP1250");
Limits on the number of inquiries according to FUP are hosting each other.
E.g. for CLASIC hosting is fundamental 90,000 queries / hr into a database, which for the most common site is sufficient.
For more e-shops, galleries, portals, Joomla-Mambo systems is preferable to choose PRO or GOLD hosting.
New! You can use FTPS - data on FTP over SSL / TLS
Jena security when transferring data to FTP, where it is virtually impossible for your data or passwords anyone intercept and exploit.
We recommend that you use for all traffic.
Example installation procedure
For application TotalCommander can be set for ftp connection attribute SSL / TLS,
You must have downloaded the library, which this authorization permit,
eg. here
http://www.miroslavnovak.com/ftps-total-commander-openssl-dll_cz .php
Port 21 (standard)
Server login and password are the same that you use.
NB. If you do not work, install the OpenSSL installer eg. From http://www.slproweb.com/products/Win32OpenSSL.html, specifically http://www.slproweb.com/download/Win32OpenSSL_Light-0_9_8k.exe
Set error pages and mod rewrite
Mod rewrite, setting .htaccess
It is possible to set up a custom error page 404 (401, ...)?
Yes. Create a .htaccess file, place it in the selected directory site, sample .htaccess file:
ErrorDocument 404 "http://www.domena.cz/404.html"
ErrorDocument 401 "http://www.domena.cz/401.html"
...
How long does it take Host?
After receiving the order we will contact you by e-mail. Within 10 minutes of the established web hosting (FTP settings, mail, database, ...).
To establish the new domain is required to pay a deposit invoice is issued
Until such time will be processed domain registration,
You can test your presentation on a temporary website
Shaped
http://www5.isol.cz/domeny/vasedomena_bezwww.cz
It's ISOL.cz support mod_rewrite, XML, please, .htaccess ...?
Yes, on our servers is support for all common modules and other components.
E.g. safe_mode is turned off, open_basedir is set to your directory. Temporary / tmp directory for the uploaded file is accessed.
Among other authorized: Mod rewrite, .htaccess, DOM XML, FTP, GD, GetText, please, CURL, PNG, GIF, FreeType, Exif, fopen, etc.
More phpinfo () .
How to set the document root (root directory) to the domain www.domena.cz?
The document root, or where a domain routing (eg. Www.domena.cz)
It is in the directory / www.
To this point, place all of your files that will be accessible in this domain.
If you want in creating domain III. (eg. a neco.domena.cz)
then at the same level as the / www directory, create eg. the directory / subdomain and something will be immediately available.
At this point, the document root for the subdomain neco.domena.cz.
What you'll pay when setting up a web host for you?
The amount you pay for hosting according to the chosen program hosting and payment periods
(See prices ) and the fee for a domain that is in domain names ending in .com TLD_cz1_CZK {} -
for the first year and TLD_cz_CZK {} - for each year thereafter. For multinational domains not
registration fee, you only pay TLD_com_CZK {} - for each year of use.
How do I calculate the annual cost for hosting?
Monthly fee x 12 = invoiced amount.
Example for BASIC hosting for one year:
50 - x 12 = 600, - CZK + VAT
Fee domain:
.US Domain yourdomain: 99, - CZK + VAT (action)
Yourdomain domain .COM, .NET, .ORG, .INFO, .BIZ: - fee for 99, - CZK + VAT
Yourdomain domain .EU: 99, - CZK + VAT
Are the prices inclusive of VAT?
No
All prices listed on our website are prices without VAT 21% .
What sites do not host?
We host all kinds and types of sites including erotic site
with exception sites whose content is contrary to the laws of the Czech Republic, EU laws and morality.
More about the conditions of hosting, see rules.
also provides services relating to the design and maintenance of the site's content?
Yes, for more information regarding the creation of websites can be found in the Services section.
is charged tariff increase and decrease Hosting?
Change tariff hosting is free.
Will something happen to me denunciation hosting asking for a refund for the unused period of hosting?
Yes, normally a paperwork associated with this charge CZK 200, which will be deducted from the amount that would be you had to come
,
Of course, if not agreed otherwise - eg. for servers and other special services.
How do I turn on logging of errors in PHP?
Typing errors can turn over .htaccess file
in the desired directory, create a .htaccess file and write
php_flag display_errors On
More about the possibilities .htaccess file can be found on the pages of our forum:
Forum iSOL.cz
I am trying to load your site, but my browser reports:
You are not authorized to view this page. Where is the problem ?
The main directory / www / must contain an index file
This is a file named index.php index.php4, index.html, index.htm or index.phtml, displaying priority is given to this order.
What is 404?
This error indicates that the page could not be found (is deleted).
How do I change my 404 page?
ERROR 404 page (as is ERROR 403 ERROR 401 ERROR 500)
to be displayed to a visitor, it is possible to change the .htaccess file in your directory.
What is the connection to the FTP?
The abbreviation FTP respectively. File Transfer Protocol (File Transfer Protocol) is
service / application that allows bi-directional transfer files between your computer and another computer (server).
Applies for change passwords for FTP?
No, it does not pay. All passwords (FTP, mail, DB, administration), you can always change ourselves in the administration.
How can I select / write mail?
You can retrieve mail in two ways:
- Using your favorite email client
Thunderbird, Mozilla, Bat, Outlook Express ..
- Or through our web page when you log into an email directly from our main site www.isol.cz or through www: mail. vasedomena.cz
Supported protocols:
IMAP 143/993 (encryption) - recommending,
POP (POP3) 110/995,
SMTP 25/465 (encryption)
What SMTP server can I use?
Normally "localhost" for your PHP scripts
and SMTP format mail.nazevvasidomeny.cz,
When authentication is the username. name (full email) and password.
Thus, using the same settings for reading and sending mail.
I can not log into your e-mail inbox. What should I do?
Check the settings, make sure to login using a full name (eg. Something [closed] isol.cz)
Check whether you are properly connected to the Internet,
if so, whether you are behind a firewall that it could block. If you still can not choose your mail
contact us here: trade [closed] isol.cz .
How to change the password for the email?
Here http://isol.cz/zmena_email_hesla.html
How do I set up e-mailboxes?
Number of e-mail boxes is limited only by the START BASIC and hosting at higher is practically unlimited.
Only here there are security restrictions against possible attacks. For example, it is not currently possible to create more than 1,000 mailboxes, etc.
What is the size of each e-mail box?
Mailbox size is limited space available, the hosting - eg. By hosting CLASIC's 2 gigabytes = all emails + ftp site and data + database.
How do I set up forwarding copies = (forwarding) mail to a mobile phone or other email?
Log into Admin, Email section of the selected mailbox set a new email address in the redirect.
If you want to delete, sufficient "Edit" without specifying strings.
For forwarding to cell phone on Telefonica O2 only works: 00420123123123@sms.eurotel.cz
Forwarding only works at Telefonica O2 and Vodafone (using an alias set to Vodafone) numbers.
What servers and systems using?
At present, all production servers 2x XEON Quad Core processors for a minimum clock frequency of 2.33 GHz and have at least 8 gigabytes of RAM .
Each server contains several high-performance drives,
while the operating system, database, data backup and client are separated and secured.
All data is fully backed up to external systems.
We use only Intel-based servers and the highly secure and stable Linux operating systems.
All applications to maintain the latest version for maximum data security and availability of services.
How fast access to your servers?
We are connected to the backbone network to NIX.CZ line of 2x speed 1Gbps
Slovakia SIXu line to 1Gbps and international connectivity is via 1Gbps speeds.
All connectivity is shared.
The actual maximum transfer speed of the servers is very high.
Real PING = server response is to 5ms, which is particularly interesting for the placement of servers for demanding applications and game servers.
How is the backup?
Backs once a day at night and advance science a few days back.
What is the monthly limit on data transfer (www, ftp, email, ...)?
The monthly data limit is practically unlimited. The limitation is only given according to FUP extractions of our servers,
when we do not allow that the means (whether deliberately or accidentally) significantly overloaded at the expense of others.
Traffic is also controlled according to FUP.
Furthermore, for the transmission of 10Gb / month. We recommend hosting CLASIC and higher.
For transmissions over about 50 gigabytes / month. Then PRO hosting.
For galleries, e-commerce and content management systems (Joomla, Mambo, ..) we recommend a minimum gold hosting. (At the lower of hosting would not operate correctly)
Differentiate your servers the size of uppercase and lowercase letters?
Our servers are for higher security based on the Linux OS that differentiates between uppercase and lowercase letters.
Therefore, the difference in the title of the page-file: file.html, file.html, file.html ...
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